1.     Why is Abel not as well-known as some other ERP systems?

Abel is a New Zealand designed and developed ERP which uses the Jade database.  Jade is a world class database also developed in New Zealand www.jadeworld.com 

Until recently Abel has had a low profile.  However this is changing.  Knowledge of Abel is growing steadily as it is adopted by significant companies.  For example, a large private USA based textile rental company is implementing Abel into its worldwide operations in North America, Europe, Singapore, Australia and New Zealand.  

2.     How do I purchase Abel?

Abel is available through our Distributor network.  Contact us and we will arrange for a local Distributor to contact you to discuss your business requirements and to provide you with a quotation.

Customers purchase a license to use Abel.  We provide two licensing options:  a Monthly License,  and a One-Time License option.

 

The purchase price for both of these options is determined by the number of concurrent Client Access Licenses (Refer to Question 4 for an explanation of this term) your business will require to operate the Abel system:

Full Abel functionality comes standard with each package, so you do not have to purchase additional modules.  Your Abel Distributor will work with you to identify the level of Abel functionality required to support your business needs.  (For example, some Abel customers are only using Abel's financial capabilities.)

 

The Abel Distributor's cost for scoping, implementation and support of your Abel installation is charged separately.

 

  

 

We use the term "concurrent Client Access Licenses" to refer to the total number of people in your business that need to have access to Abel at the same time.  You determine how many people require access to Abel and this determines the number of Client Access Licenses you will need to run your business.   If subsequently you decide that more people need to have access, or your business grows, then you are able to subscribe to more Client Access Licenses.

 

In addition to the total number of Client Access Licenses required for the people to run your business, you also require Client Access Licenses to run the Abel application ie for the database server and the application server (per database).

 

For example:  for a business requiring access to Abel for 50 people you would require 50 Client Access Licenses for them, and 2 Client Access Licenses to run the database server and the application server.

 

Should your business elect to use web services or external system interfaces then more Client Access Licenses may be required.  

 

 

 

No.  A significant benefit of Abel is that it comes with its own integrated database.   There is no additional database license costs.  An integrated database enables Abel to achieve fast retrieval from the large stores of information your business generates.

 

 

 

Implementation time depends on a number of factors including the complexity of your business,  the number of people to be trained, and whether your business has branches in separate locations.  As an example, implementation for a medium sized business in one location is likely to take around one month, with some follow up support visits.

 

 

 

A set of Abel User and Abel Administrator documentation is provided to each new customer.  As required, we provide our users with updates to the documentation electronically.

 

 

 

Yes.  Staff training is provided by your Abel Distributor.  The Distributor will assess the amount and level of staff training required for your people.  Our customers find that Abel is a very user-friendly system.  Because the screens and processes are intuitive users quickly find their way around the system and do not require intensive system training.

 

 

 

Customers can channel new feature requests through their Abel Distributor.  The Distributor will consider the request and ascertain if the business issue can be addressed by way of configuration or if the request is such that it needs to be passed to Abel Software’s Development Center for consideration.