Abel Software is committed to giving you the best support possible.  Once your system has been implemented, your Distributor’s support team is primed to assist your staff to keep Abel running in an optimal way.

Abel's End User Software Licence Agreement includes access to all patches, new releases, and new version releases.  Your Distributor will discuss these with you and arrange for the installation.

Should you identify an issue with your Abel System, you should notify your Distributor’s technical support centre.  Your Distributor is responsible for resolving the issues locally where possible.

In the event that the Distributor identifies that the issue is a product issue relating to the Licensed Software itself, the Distributor will escalate the issue to Abel Software to rectify.