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  CRM Overview

The success of businesses of all sizes is heavily dependent on their ability to develop and maintain excellent relationships with all of their business contacts. Abel CRM has been developed in consultation with our Customers, to provide excellent and easy to use Relationship Management functionality. Being seamlessly integrated within Abel, means that Abel CRM can draw on all relevant activity and financial information contained in the system.

Abel CRM enables you to maintain the relationship details for all of your business contacts - your customers, suppliers and other stakeholders. With Abel CRM you have the ability to log all information relating to interactions made with each of your contacts, including all calls, emails, meetings, quotes, and orders. You are able to track and monitor all relevant information relating to marketing campaigns, sales or purchases, and ongoing account management for all of your customers and suppliers.
 

   Contact Management

With Abel CRM you establish and record the development of the relationship with each of your contacts
 

   Marketing

Abel CRM allows you to identify market campaign opportunities and to develop and track the results of each campaign undertaken.
 

   Sales Management

Abel CRM provides you with the ability to undertake all aspects of sales management required for your business
 

   Account Management

Abel CRM gives you the ability to provide excellent support and service to all of your business contacts.