Abel Software COVID-19 Update.

Posted on 25.08.2020 by Jane

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Update – 25th August 2020

The Situation in New Zealand

The Government has announced that Auckland will stay at Alert Level 3 until midnight on Sunday 30th August and then will move to Alert Level 2 with additional restrictions.

For further information refer to the Ministry of Health NZ website.

Continuity of Our Services

All staff are fully operational.

Our Auckland Office will re-open on Monday 31 August under Alert level 2 with the following common-sense measures:

  • Recording all staff and visitors to the office in the manual register and the COVID-19 tracer app.
  • Maintaining good hygiene practices and physical distancing.
  • Adhering to the government’s additional level 2 requirements (expected to be finalized later this week) including mask wearing if recommended by the government.

Our Hamilton, Wellington and Christchurch offices will be working as usual while complying with Level 2 restrictions.

Our preferred methods of contact remain the same:


For support issues, use the ticket system as normal tickets@abelsoftware.com

The usual phone numbers will be manned during normal business hours.

ERP Consultants

Your assigned ERP Consultant is available as normal.

General Business

For general business, please contact us as normal.

Backing our Customers and our Community

The COVID-19 situation is unprecedented and will continue to present challenges to our people and to businesses. We continue to monitor the situation and will take any necessary steps to keep our staff and customers safe and to minimise the impact on our services to you.

In the meantime, please feel free to contact us if you have any questions or want to discuss how Abel can help you prepare for potential disruption, or manage any business issues that arise due to the Pandemic.

Jane Mattsen, Business Manager & Executive Director, Abel Software Limited.