Update – 14th May 2020
As the country moves to COVID-19 Alert Level 2, we will continue to operate as we have throughout the pandemic.
All of our staff are on board, some staff will continue to work from home, with the remaining staff working from our Omega Street office.
We have the capacity to help customers who are re-starting their operations under Alert Level 2.
We continue to provide a service that’s as close to normal as the current circumstances allow.
Continuity of Our Services
All staff are fully operational.
Our preferred methods of contact have not changed:
Support
For support issues, use the ticket system as normal tickets@abelsoftware.com. The assigned staff member can respond to you from wherever they are located.
The usual phone numbers will be manned during normal business hours.
ERP Consultants
Your assigned ERP Consultant is available as normal.
General Business
For general business, please contact us as normal.
Abel and Your Business
The COVID-19 situation is unprecedented and will continue to present challenges to our people and to businesses. We continue to monitor the situation and will take any necessary steps to keep our staff and customers safe and to minimise the impact on our services to you.
In the meantime, please feel free to contact us if you have any questions or want to discuss how Abel can help you prepare for potential disruption, or manage any business issues that arise due to the Pandemic.
If you require guidance on accessing your Abel system remotely, please contact us and we will assist you.
Jane Mattsen, Business Manager & Executive Director, Abel Software Limited.