Abel Software COVID-19 Update.

Posted on 24.03.2020 by Jane

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Update – 24th March 2020

Under the Government’s Essential Services List, Abel Software Limited is classified an Essential Service Provider.

All our staff will be working during the COVID-19 Level 4 Alert.

We know this will be a difficult and challenging time for most businesses and we’re working hard to provide a service that’s as close to normal as the circumstances allow.

Continuity of Our Services

Abel’s remote access is a core strength and we can assure you that as of 24th March 2020 all staff are fully operational at home.

Our preferred methods of contact have not changed:

Support

For support issues, use the ticket system as normal tickets@abelsoftware.com. The assigned staff member can respond to you from wherever they are located.

The usual phone numbers will be manned during normal business hours.

ERP Consultants

Your assigned ERP Consultant is available as normal.

General Business

For general business, please contact us as normal.

Abel and Your Business

The COVID-19 situation is unprecedented and will continue to present challenges to our people and to businesses. We continue to monitor the situation and will take any necessary steps to keep our staff and customers safe and to minimise the impact on our services to you.

In the meantime, please feel free to contact us if you have any questions or want to discuss how Abel can help you prepare for potential disruption, or manage any business issues that arise due to the Pandemic.

If you require guidance on accessing your Abel system remotely, please contact us and we will assist you.

Jane Mattsen, Business Manager & Executive Director, Abel Software Limited.