Abel Software COVID-19 Update.

Posted on 07.09.2021 by Jane

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Update – 7th September 2021

NOTE: The information in this blog is correct at the time of writing. Please refer to the Ministry of Health NZ website and the Covid19 website for the latest information, as the Government may change the Alert levels at short notice to actively pursue the country’s goal of eliminating the virus.

The Situation in New Zealand

Auckland is at Alert Level 4, the rest of New Zealand moves to Delta Level 2 from 11:59pm on Tuesday 7th Sep 2021.

Continuity of Our Services

All staff are fully operational. Our Auckland offices are closed until further notice.

All our normal services will be provided in compliance with regional alert levels.

Our preferred methods of contact remain the same:

Support

For support issues, use the ticket system as normal tickets@abelsoftware.com

For urgent issues, the usual phone numbers will be manned during normal business hours.

ERP Consultants

Your assigned ERP Consultant is available as normal.

Auckland: Our Auckland consultants will provide all services remotely in compliance with Level 4. Site visits within the Auckland region are currently suspended under Alert Level 4.

Other Regions: Our consultants based in Hamilton, Wellington and Christchurch will provide services either remotely or in-person to sites outside the Auckland region in compliance with Delta Level 2.

General Business

For general business, please contact us by email and / or phone as normal.

Backing our Customers and our Community

The COVID-19 situation is unprecedented and will continue to present challenges to our people and to businesses. We continue to monitor the situation and will take any necessary steps to keep our staff and customers safe and to minimise the impact on our services to you.

In the meantime, please feel free to contact us if you have any questions or want to discuss how Abel can help you manage any business issues that arise due to the Pandemic.

Jane Mattsen, Business Manager & Executive Director, Abel Software Limited.