Implementing Abel
Abel provides a faster implementation and a quicker return on investment.
Implementing Abel
We understand that a new ERP system is a major transition that impacts every part of your business. Our experienced ERP consultants will work closely with you and guide you through every stage of your transition to Abel.
The Abel Difference
- Single Configurable System All of Abel’s functionality is included in a single, fully integrated, configurable system that spans financial and operational functions.
- Specialist ERP Consultants Our ERP Consultants have deep industry knowledge and hands-on experience. We assign two or more consultants to each implementation depending on its scale and complexity.
- Proven Implementation Methodology Our structured methodology spans pre-live steps and the first two months of live running. We’ll configure Abel to suit your business, and we’ll guide you through data preparation, user acceptance testing, training, finance cutover, and your first end-of-month.
- Affordable Entry Cost Our flexible licensing options enable you to progressively expand user numbers or adopt additional functionality.
- Online Documentation Abel’s searchable, browser-based Documentation Portal helps you learn Abel. From training plans to step-by-step instructions, the Portal is a comprehensive self-help resource for your Abel system.
- Faster Implementation With Abel, you get a faster implementation, minimal disruption, and a quicker return on investment - so you can focus on what matters most - running and growing your business.
Running with Abel
Following your implementation, customer care is a key part of our commitment to you. Our Customer Services team looks after your day-to-day needs, our Consulting team helps you with growth and change and our Accounting Services team provides your finance department with additional resources when needed. We’re here to help you get the most out of Abel.
We're here to help
- Help Desk After two months of live running, day-to-day assistance with your Abel system transitions to Abel’s Help Desk, staffed by our Customer Services team. Based in our offices and backed by our ERP Consultants and Developers, our Customer Services team has the expertise to assist with a wide range of queries.
- Account Management We assign you a primary and secondary Account Manager for long-term business consulting - where possible, the same consultants who worked on your implementation.
- Growth and Change Your Account Managers are available for queries involving business process changes or adoption of additional Abel features. As your business evolves, Abel’s architecture makes it easy to activate additional functionality, so your ERP system grows with you.
- Accounting Services Abel’s Accounting Services team provides accounting and bookkeeping services as needed. Whether you require ongoing support, temporary cover, or system transitions, we can help.
- Upgrades As your upgrade comes due, we’ll contact you to coordinate installation and configure any new features that suit your operations - keeping your ERP system current and aligned with your evolving business needs.
Find out how Abel® can benefit your business
Chris Bowman
Chief Executive Officer
Tracey McMenamin
Chief Financial Officer
Estelle Williams
Finance Manager
Geoff Paterson
Operations Manager
Cory Nielson
Director of Information Technology
Tony Vesper
Director
Linda Murphy
Director of Operations
Pasta Vera
Gavin Thwaites
Chief Executive Officer
Warwick Dawes
Mastip
Rodney Bennett
General Manager
Bonson
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