Abel is implemented and supported by our ERP Consultants. We specialize in configuring Abel to suit your way of doing business.
We are committed to providing you with the best support possible. Once your Abel system has been implemented, our Implementation and Consulting teams will work with your staff to help you get the most out of Abel, providing both Technical Support for your day-to-day operations and business consulting as your business grows and changes.
Accessing Support
When you choose Abel for your business you are choosing a product that has been developed and improved by the same software engineers who continue to innovate Abel today. If you have a question about your Abel system, or have a new requirement, please lodge a support request with our Support Center in the first instance.
Our Support Center is staffed by our experienced ERP support consultants who are backed by our software engineers. Whatever the question or problem, we have the expertise to help you.
To lodge a support request with our Support Center, please email your request to
Email: tickets@abelsoftware.com
Or phone our Support Center on: +64 9 526-5210
Installing Upgrades
All Abel customers have access to our enhancements and software releases under the terms of our License Agreement. When a new Abel version is released, your ERP Consultant will contact you to arrange for installation and configuration of any new features you may wish to adopt. We encourage you to stay up to date with the latest releases, and to make the most of any new features and enhancements that will help your business.
As your business grows and changes you may wish to expand your use of Abel. Our ERP consultants are here to help map your business processes and to configure new Abel functionality for you. Where possible we provide you with the same consulting team that undertook your implementation, giving you the assurance of an ongoing partnership with an expert team who really understands your business.