Consultancy Services

Abel Software has been developing and delivering Abel ERP since 1996, supporting manufacturing, processing, and distribution businesses across 13 countries, with particular strength in New Zealand and Australia. Abel works with small, medium, large, and enterprise businesses that manage complex operations, supply chains, and regulatory requirements.

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We deliver Abel ERP to improve how your business operates

Implementing an Enterprise Resource Planning (ERP) system is more than a technical project — it’s an opportunity to improve efficiency, strengthen control, and gain greater visibility across your business.

Our consultancy services combine practical business understanding with structured delivery to ensure your Abel ERP system is configured to support your key processes and continues to deliver value as your business evolves.

From the start of every implementation, we assign two ERP Consultants, which ensures continuity throughout delivery. Additional consultants are involved as needed, bringing targeted expertise at the right stages.

We work alongside your team through each stage of implementation, from initial setup through to go-live, and remain involved beyond go-live to guide ongoing improvement.

Signs your business has outgrown its current systems

Many businesses come to us when their systems no longer keep up with the scale and complexity of their operations, making it harder to maintain the visibility, control, and confidence needed to manage day-to-day performance. Information is often spread across multiple systems, spreadsheets, and disconnected processes, making it difficult to understand performance, manage margins, or gain a clear view of overall business health.

Key signs your systems may no longer be keeping up:

Limited visibility of stock on hand, costs, margins, and financial performance
Teams spending significant time working across spreadsheets and multiple systems
Reporting that is slow, difficult to reconcile, or lacks clarity
Limited visibility into how your numbers are generated and how the business is performing
Difficulty managing increasing complexity across inventory, manufacturing, scheduling, quality, or finance
Systems and processes that no longer support the scale or pace of your business

This often leads to inefficiency, uncertainty, and a loss of control as the business grows.

We help businesses move from disconnected systems to a single, integrated ERP environment that supports the scale and complexity of your business — bringing together sales, orders, inventory, manufacturing, scheduling, quality, finance, and other core processes in one system. This creates a clear, reliable view of performance, improves decision-making, and helps you regain control of your operations.

Why Abel consultancy?

Abel Software develops, implements, and supports its own ERP system, so you work with a single team responsible for design, delivery, and ongoing support. Our ERP Consultants lead both implementation and post go-live project work, backed by our developers and Help Desk.

Our ERP Consultants work exclusively with Abel’s ERP system, mobile applications, reporting, and integrations, bringing consistent, in-depth product knowledge.

We work directly with your operational and finance teams to ensure your Abel system is clearly defined, configured to support your key processes, and delivers measurable improvements in efficiency, control, and visibility over time.

How Abel consultancy delivers results:

A consistent team of ERP Consultants across implementation and future projects — maintaining continuity and a deep understanding of your business
A structured delivery approach — ensuring your solution is clearly scoped, well implemented, and aligned to how your business operates
Strong capability in integration and automation — connecting Abel effectively with other systems
A clear focus on Abel’s ERP system and supported integrations — ensuring solutions are practical, supported, and reliable
Close alignment with Abel’s development team and Help Desk — providing coordinated delivery and ongoing technical support

Your ERP system is delivered and supported by a single team working across configuration, implementation, and ongoing support throughout your ERP lifecycle.

Industries we work with

We work with businesses across manufacturing, processing, and distribution, delivering ERP solutions that support complex operations and integrated supply chains. Our ERP Consultants bring practical experience working with organisations managing regulatory requirements and operational complexity.

Industries where Abel ERP performs strongly:

Food & Beverage Manufacturing
Health, Nutraceutical & Pharmaceutical Manufacturing
Primary Produce & Natural Products Processing
Engineering & Industrial Manufacturing
Precision Components & Electronics Manufacturing
Packaging, Plastics & Closures
Building Products & Construction Supply Manufacturing
Distribution, Logistics & Consumer Goods

Our experience across these industries ensures your Abel ERP system is configured to support real-world processes — including production, inventory management, traceability, quality control, and integrated supply chain operations.

Delivering and evolving your Abel ERP system

Our ERP Consultants follow a structured delivery process for Abel implementations that reduces project risk and aligns your system to your business processes.

Our approach combines practical business understanding with disciplined implementation, configuration, and integration — ensuring your Abel ERP system is clearly defined, delivered in a controlled way, and able to evolve with your business over time.

1. Understand and Scope

Every successful implementation starts with clarity. We work with you to:

Understand your current processes, systems, and data — establishing a clear baseline for design and decision-making
Identify gaps, risks, inefficiencies, and improvement opportunities — focusing where change will deliver the most value
Define your future-state workflows and requirements — ensuring alignment between your operations and system definition
Scope a solution aligned to your business processes — creating a clear and controlled foundation for implementation

This stage defines scope, reduces project risk, and ensures your implementation begins with a well-understood, structured foundation.

2. Prepare and Configure

Most Abel implementations span three months pre-live and two months post-live — five months in total.

From the start of your project, we assign a lead ERP Consultant supported by a second consultant, which ensures continuity throughout delivery and avoids reliance on a single individual.

Our consultants prepare your Abel database and configure your system to support your operational and financial processes.

This includes:

We bring in additional Abel specialists when required for areas such as finance, integrations, BI, and specific operational processes.

Our approach ensures your Abel ERP system is configured to support your operations and ready for effective day-to-day use by your team.

3. Integrate and Automate

Connecting systems and automating processes improves efficiency, accuracy, and control across your business.

We deliver integration and automation as part of your Abel implementation or as separate projects. Our ERP Consultants work with you to define requirements and coordinate delivery with our development team so that solutions are practical and aligned to your operational needs.

Integration and automation capabilities include:

Examples include:

Capturing sales from Shopify and WooCommerce websites
Automating workflows with third-party warehousing and logistics providers
Electronic trading with customers and suppliers, either directly or via a Value Added Network (VAN) provider for exchanging structured trading documents
Automated accounts payable workflows
Integration with scales, scanners, and specialist labelling systems

Integration and automation reduce manual effort, improve data accuracy, and strengthen control and visibility across your business processes.

4. Test, Train, and Go Live

We work with your team to prepare your system for live operation through structured testing, validation, and training — ensuring readiness across your processes, data, and users.

This stage includes:

We ensure your system, data, processes, and team are fully prepared for go-live.

5. Evolve and Improve

Our ERP Consultants remain involved beyond implementation to deliver ongoing improvement, so that your system continues to deliver value as your business evolves.

Two months after go-live, day-to-day support and assistance transition to the Abel Help Desk, which responds to issues, user queries, and minor configuration changes.

In addition, two ERP Consultants are assigned to your business, giving you ongoing access to people who understand your systems, processes, and goals. Where possible, we assign the same consultants who worked on your implementation, maintaining continuity and building on knowledge gained during your project.

How we deliver ongoing improvement:

Maintain regular contact with your team — ensuring your system continues to align with changing requirements
Provide ongoing consultancy and business process optimisation — improving efficiency across your operations
Analyse and scope new requirements, integrations, and automation
Guide continuous improvement initiatives — identifying and delivering practical enhancements

Our model provides consistent access to ERP Consultants who understand your business, enabling ongoing improvement, controlled change, and long-term system reliability.

Why Abel ERP implementations succeed

Abel ERP implementations succeed because of a structured, practical approach that aligns systems to real business operations and enables ongoing improvement over time.

Key factors that drive successful outcomes include:

Systems are clearly defined and aligned to your operational processes from the outset
Structured delivery ensures each stage is scoped, controlled, and delivered in a predictable way
Integration and automation are planned and delivered as part of the overall solution
Testing and training use real business scenarios
Go-live is supported through a planned and controlled transition

How we support your long-term success:

Ongoing access to two assigned ERP Consultants — maintaining continuity and knowledge of your business
Dedicated Help Desk assistance for day-to-day issues and user queries
Regular upgrades to Abel ERP — enabling your business to adopt new features and capabilities

This structured approach, combined with continuity and ongoing support, ensures your Abel ERP system continues to operate effectively and deliver value as your business evolves

Post-live projects

We deliver post-live projects using a structured approach — scoping, configuration, testing, and release — which ensures changes are controlled, practical, and aligned to your business processes.

We deliver structured post-live projects to optimise your Abel ERP system and enable ongoing change:

Streamline and standardise processes — improving consistency across operations
Improve visibility through better use of data and reporting — enabling clearer decision-making
Reduce manual activity through targeted automation — increasing efficiency and accuracy
Respond to changing requirements — ensuring your system continues to perform as your business evolves

Delivering across New Zealand, Australia and internationally

Our ERP Consultants work with businesses across New Zealand, Australia, and internationally, including single-site, multi-site, and multi-country operations.

We work on-site and remotely to ensure you have the right expertise at the right time from consultants who understand your business, systems, and goals. This continuity improves delivery efficiency, reduces rework, and strengthens long-term system outcomes.